Aureus POS Software

Collector notes

Visiting a coin shop

A few notes before you walk into Aureus POS Software in Sausalito, CA. These rotate daily. They are general collector etiquette from CDXList — not this shop’s house rules. When something is unclear, ask the person at the counter.

1. 01

   “Best I can do” is a sentence, not an insult

   They have to sell it, hold it, and stay in business. You can say no. You can ask if they can do better on part of the lot. You should not treat a firm number as a personal slight. A calm “I need to think about that” is enough.

2. 02

   If you feel rushed, you can pause

   You are allowed to say you need a minute. You are allowed to pack up and think. You are not required to decide while someone is waiting behind you — step aside and let them go. A good shop would rather you be sure than sorry.

3. 03

   Show week can empty the shop — or pack it

   If the dealer is on the road, the store may be closed or on shorter hours. If they just got back, they may be unpacking. Check this listing for upcoming shows and call if your visit is important. It is not personal. The bourse is part of the business.

4. 04

   Do not crack a graded holder in the shop

   PCGS, NGC, ANACS, and CAC holders are part of the product. Opening one at the counter to “see it better” can wreck the value. If you want it out, that is a decision you make at home, not a demonstration.

5. 05

   Do not make a deal with another customer at the counter

   If you overhear what someone is selling, that is not an invitation. Do not offer to buy their coins, do not quote a price over their shoulder, and do not ask the shop to “introduce you.” The counter is the shop’s workplace. Side deals in the aisle put the dealer in an ugly spot and make other customers uncomfortable.