Customized Numismatic Portfolios

Collector notes

Visiting a coin shop

A few notes before you walk into Customized Numismatic Portfolios in Burbank, CA. These rotate daily. They are general collector etiquette from CDXList — not this shop’s house rules. When something is unclear, ask the person at the counter.

1. 01

   If there is a card or check policy, they will tell you

   Do not guess at percentages. Do not argue from what another shop does. Ask what this shop does, listen, and decide. Policies differ for a reason. The honest move is a straight question, not a speech about “what everyone else charges.”

2. 02

   Saturday morning is often the busy window

   That is when collections walk in and regulars stop by. Fine if you like energy. Less fine if you want a long, quiet look at an estate. Midweek late morning is often easier. If you need time, ask when they are slower.

3. 03

   Bring coins in a way they can actually look at them

   Trays, albums, and labeled bags beat a torn grocery sack. Do not pour coins onto glass. Hand them a box they can work through. Dirt, food, and loose batteries in the same tin make a poor first impression and a slower look.

4. 04

   Kids are welcome when they stay with you

   Most shops like young collectors. Keep children next to you, not behind the counter or in the cases. Hands off other people’s coins. A short visit with one or two questions beats a long visit where the dealer is watching the room instead of helping you.

5. 05

   What happens at the counter is private

   Do not repeat another customer’s name, address, or what they sold. Do not film the register. Shops are small towns. Discretion is part of being a decent visitor. It is also how you get treated like one.