Gusterman Silversmiths

Collector notes

Visiting a coin shop

A few notes before you walk into Gusterman Silversmiths in Santa Fe, NM. These rotate daily. They are general collector etiquette from CDXList — not this shop’s house rules. When something is unclear, ask the person at the counter.

1. 01

   Do not walk in at closing with a suitcase

   Five minutes to close is time to pick up a hold, not to dump an estate. Large lots take time to weigh, look up, and talk through. Call earlier in the day and ask when they can give you a proper look. A shop that is locking the door still has to balance the register and get home.

2. 02

   Tell them if a coin is damaged, cleaned, or already graded

   Hiding a problem wastes time and trust. “This one was cleaned” or “this already came back from PCGS” is useful. Dealers would rather adjust than feel tricked. Honesty on the small things makes the rest of the visit easier.

3. 03

   They may weigh, look up, or photograph

   That is how a careful shop works. It is not stalling. Stay with your coins. If they need a minute in the back, that is their process. Ask if you are unsure what is happening. Curiosity is fine. Suspicion as a default is not.

4. 04

   A real look takes more than thirty seconds

   Dates, mint marks, damage, weight, and whether something is collectible or melt all take time. Do not rush a careful dealer. Do not dump two hundred coins and ask for a number while you check email. Stay with the lot. Answer questions.

5. 05

   Bring the holders, papers, and boxes they came in

   Original packaging, certificates, and grading-company holders matter. Do not dump everything into a bag to “make it easier.” The dealer would rather see it the way it has been kept. Leave coins in PCGS, NGC, or ANACS holders.