Robinson Gold Exchange

Collector notes

Visiting a coin shop

A few notes before you walk into Robinson Gold Exchange in Indianapolis, IN. These rotate daily. They are general collector etiquette from CDXList — not this shop’s house rules. When something is unclear, ask the person at the counter.

1. 01

   Wait your turn at the counter

   A coin shop is not a buffet line. The person already at the glass is in a private conversation. Stand back, keep your box closed, and wait to be invited forward. Jumping in with “real quick” questions while someone is selling a collection is the fastest way to start a visit on the wrong foot.

2. 02

   Cameras and a locked door are normal

   Buzz-in doors, counters, and cameras protect the shop and the people in it. They are not aimed at you personally. Follow the house rules. If you are asked to wait to be let in, wait. That is a well-run store, not a cold shoulder.

3. 03

   Bring the holders, papers, and boxes they came in

   Original packaging, certificates, and grading-company holders matter. Do not dump everything into a bag to “make it easier.” The dealer would rather see it the way it has been kept. Leave coins in PCGS, NGC, or ANACS holders.

4. 04

   Ask how this shop likes to pay and get paid

   Cash, debit, credit, check, and wire are not universal. Some counters are cash-friendly on bullion. Some run cards every day. Some write a check on a larger buy. Ask before you assume. Have a backup so a good deal does not stall over the last step.

5. 05

   Tell them if a coin is damaged, cleaned, or already graded

   Hiding a problem wastes time and trust. “This one was cleaned” or “this already came back from PCGS” is useful. Dealers would rather adjust than feel tricked. Honesty on the small things makes the rest of the visit easier.